OVERVIEW

The Scheduler is responsible for overseeing the interpreting schedules using several software platforms to provide quality interpreting supports to consumers, interpreters, and employees. Responsibilities include: Processing interpreting requests, managing the weekly schedule, and coordinating interpreter and requestor availability. In addition, follows-up and manages all aspects of assignments to interpreters thoroughly, efficiently and timely.

JOB REQUIREMENTS

Minimal Qualifications

• High School Diploma or GED equivalent
• Proficiency in ASL and understanding of various communication styles
• Demonstrates ability to prioritize tasks and assignments based on Agency needs
• Strong level of organizational skills to manage workload effectively and efficiently
• Attention to detail with the ability to achieve thoroughness and accuracy when reviewing all interpreting requests
• Exceptional interpersonal skills to communicate and collaborate with all employees of the Agency, external Interpreters, individuals supported, and the community
• Knowledge and application of best practices related to scheduling assignments and delivering American Sign Language (ASL) services
• Knowledge of Interpreter’s Code of Professional Conduct
• Knowledge of Deaf Culture and communication access
• Must have critical thinking skills to provide solutions when practical issues come up associated with scheduling of assignments and delivering ASL services
• Must be able to multitask various schedules and projects
• Must be flexible and adaptable with changing work demands
• Proficient in Microsoft Applications, PowerPoint and Google Suite platform
• Valid driver’s license, access to insured vehicle and favorable driving record
• Some travel requirements to satisfy the needs of interpreting assignments/projects
• Must be able to present a favorable BCI

Desired Qualifications

• A Bachelor’s Degree or equivalent experience
• Knowledge of Interpreting Scheduling Platform

BENEFITS

In addition to a creative and collaborative work environment, Perspectives offers a generous benefits package that includes:

• Flexible schedules
• Paid training and mentor programs
• Employee incentive programs
• Generous paid time off
• Verizon, AAA and health club discounts
• Medical and dental benefits
• 401k savings plan

CAREER ADVANCEMENT

At Perspectives, we listen to people's ideas, see their talents, and assume unlimited potential. We invest in our employees and support their career development by providing the resources to make it happen!

Here are just a few ways we give back to our dedicated professionals:

• Tuition reimbursement
• Management "in-training" programs
• American Sign Language (ASL) classes
• Mindfulness Training
• DSP Mentor Program
• National DSP (NADSP) Certification
• CPR Certification